Drive renewals and more revenue from existing clients by leveraging predictive analytics
Share business insights with multiple teams to drive change (e.g., product, sales, marketing or management)
Data-driven customer success operations gives you insight into what your CSMs are doing right (and what they're doing wrong) with respect to customer retention and expansion
Maximize business impact and decrease Customer Retention Cost (CRC) by investing your efforts on engaging with the right customers, not on identifying them
Help customers achieve their desired outcomes by knowing what's stopping them from getting there
It is not about gut feeling and guessing.. Focus on the accounts that matter most before it’s too late.
Why Perceptive?
Accurately detect early signals of churn, pinpoint customers ripe for upsell and revenue expansion, and get timely predictions
Discover the reasons behind each prediction and understand root cause using cutting edge data-visualization capabilities
Get actionable next step recommendations to achieve the desired outcome, such as retaining a customer, increasing product adoption or making the right offer at the right time
“Perceptive AI is a real game changer. We managed to retain accounts that we didn’t even know were at risk with almost no false positives at all”Ariel Utnik, Chief customer officer @ Feedvisor
